Let’s work together..
Hi! I’m an experienced Tech professional with a background in Software Development and experience at the intersection of project, program and product management. I enjoy being a bridge across teams and taking an idea from inception into a full product launch to solve a problem for the customer and elevate the human experience.
Fluent in English, Arabic, and French; international experience; traveled to 37 countries to work, study, volunteer and adventure.
Fully Work Authorized. No Visa Sponsorship Required. Open to Remote, Contract and Relocation.
Key Skills
Certified Project Management Professional with working knowledge in Agile and Scrum.
Project Management experience: budgeting, planning, managing a team, quality/cost control, timelines/milestones; communicating with contractors, clients and vendors.
Product Management experience: Road maps and growth strategies, and A/B testing.
Professional Experience
Technical Program Manager
e-commerce and Engineering, Tuft and Needle
Project Manager / Product Manager
Web and Mobile Technologies, University of Georgia 2014-2017
Leading the Customer Acquisition Team through organizational change. Implementing Shopify for e-commerce.
Launched cloud-based system, driving user adoption, successful completion of the project and customer satisfaction:
Led a cross-functional team, collaborating with senior executives, PeopleSoft team, and overseas vendors.
Created roadmaps using agile methodologies for phased rollout of the System.
Implemented data migration plans; integrated new system with authoritative data sources.
Created user growth strategy, added 2 new segments targeting ~18000 users
Launched product on-schedule; created reports and dashboards to inform decisions.
Senior Software Applications Developer
Software Application Development, Texas A&M University, Qatar (2011-2013)
Created a plan for CMS Migration from an aging system; defined roles, requirements and cost; devised the logical and physical designs interfacing with impacted users, management and team.
Expanded the functionality of the intranet to serve as a hub for the University’s service departments.
Designed the implementation plan; supervised the creation of a new UI; created wireframes for intranet.
Additional Work Experience
Retail Sales Specialist, REI, San Carlos, CA 2019 – 2023
My passion for travel and the outdoors had to lead me to my favorite store. In early 2019, I became a “Greenvest” working in the camping department. I have been consistently one of the highest-selling employees (selling 160+ memberships per year) and was nominated for the prestigious Anderson Award.
Pictured here one of my very first and favorite customers. He came looking for a pack to replace his beloved backpack that went with him up Halfdome 28 times!
Education
MS Software Management, Carnegie Mellon University 2018
(Focus on product management, UX design, business model development, and marketing)
BS Computer Science, Qatar University 2004
PMP (Project Management Professional), Project Management Institute (PMI) 2010
License 1327667
Diplôme d'études en langue française, Ministre de l'Education Nationale 2018
Fun Facts about me
Dream
Founded Climb4PCRF, led a team of 7 women (and two men), fundraised $75000 for non-profit, climbed Mt. Kilimanjaro. Ran a social media campaign and recruited supporters, volunteers, and sponsors.
Learn
Led workshops for school students in remote villages in Nepal, Cambodia, and Indonesia with ROTA.
Fundraised and distributed aid to refugees in Greece with Carry the Future in 2018 and 2019. I was also the Arabic/English interpreter in both tips.
Grow
EdTech Conference Chair, grew attendance by 4X, built partnerships: Apple, Microsoft, and 6 universities.
Fully Work Authorized. No Visa Sponsorship Required. Open to Remote, Contract and Relocation.